Twilio Taskrouter
This page contains the setup guide and reference information for the Twilio Taskrouter source connector.
Prerequisites
Twilio Taskroute HTTP requests to the REST API are protected with HTTP Basic authentication. You will use your Twilio Account SID as the username and your Auth Token as the password for HTTP Basic authentication. You will also have to use your Workspace ID as the sid if you wish to access a particular workspace or it's subresources.
You can find your Account SID and Auth Token on your dashboard by scrolling down the console once you have created a Twilio account. You can find Taskrouter in the Explore Products page under Solutions in the list. Click on it to expand a panel in the sidebar and click on Workspaces to be taken to your created workspaces. Each workspace has it's unique ID as SID with which you can access the streams.
See docs for more details.
Setup guide
Step 1: Set up the Twilio Takrouter connector in Airbyte
For Airbyte Cloud:
- Log into your Airbyte Cloud account.
- In the left navigation bar, click Sources. In the top-right corner, click +new source.
- On the Set up the source page, enter the name for the Twilio connector and select Twilio Taskrouter from the Source/Destination type dropdown.
- Enter your
account_sid. - Enter your
auth_token. - Click Set up source.
For Airbyte OSS:
- Navigate to the Airbyte Open Source dashboard.
- Set the name for your source.
- Enter your
account_sid. - Enter your
auth_token. - Click Set up source.
Supported sync modes
The Twilio source connector supports the following sync modes:
| Feature | Supported? |
|---|---|
| Full Refresh Sync | Yes |
| Incremental Sync | No |
| Replicate Incremental Deletes | No |
| SSL connection | Yes |
Supported Streams
Performance considerations
The Twilio Taskrouter connector will gracefully handle rate limits. For more information, see the Twilio docs for rate limitations.
Changelog
| Version | Date | Pull Request | Subject |
|---|---|---|---|
| 0.1.0 | 2022-11-18 | 18685 | 🎉 New Source: Twilio Taskrouter API [low-code cdk] |